Privacy, Cookies and Disclaimer


The following information provides an overview of what happens to your personal data when you visit our website. Personal data is all information with which you can be personally identified. We process and secure information that visitors leave on our site with the utmost care. We use this information primarily to contact you and is not shared with third parties unless required for rendering of our services.

We collect personal data for:

If you are interested in a career at Global Factories, you can directly apply for a vacancy on the site or send us an unsolicited application.

Information required to handle your application are details like name, address, telephone number, e-mail address, photo, motivation letter and CV. Data of rejected candidates will be deleted after the hiring procedure with the selected applicant has been completed.

When you contact us for support, we keep a record of provided info and your communication with us to diagnose problems such as crashes, system activity, hardware settings and other information which may be relevant for problem-solving, advice and billing purposes.

Data that you share may include name, address, telephone number, e-mail address and product specific information like system, serial number, software, consumables, etc. and is in principle kept indefinitely. If you want to have your data deleted please contact the Customer Care department via e-mail at (for medication pouch verification solutions) or (for blister packing and verification).

We do not collect or analyze personal patient data. We will not accept any liability in respect of such information sent to us.

  • Documentation downloads

Via our site you can apply for product folder and flyer downloads to receive more detailed info via e-mail about our pharmacy automation solutions.

Data required to receive this digital content are name, company, country, e-mail and/or phone number. Our Sales Support department may consequently contact you via e-mail or phone to inquire about good receipt and any further requirements or questions you may have. This information is stored for as long as we deem necessary for commercial purposes.

  • Product updates

We may use your e-mail address to inform you about upcoming hardware and software changes or improvements.

  • Transmission of newsletters

When you have signed up for a newsletter, we will use your registered e-mail address to send it. You can unsubscribe at any time via a link at the bottom of the newsletter.

In the context of its services, Global Factories may exchange personal data. We use the support of external service providers for the aforementioned purposes, such as HR consultants, database administrators, hosting parties, etc. In this context, personal data may be provided to these third parties. They are allowed to process your personal data only those purposes. Finally, your personal data may be provided to third parties if we have to comply with a legal obligation. We will not provide your data to third parties for commercial or charitable purposes.

We believe it is important that your personal data is protected against loss or unauthorized access. That is why we have taken appropriate security measures.

By using our website you consent with the use of your data in accordance with the purposes described on this website.

Would like to know which personal data we have, or would like to have it modified or deleted from our system? Send an e-mail to and we will process your request accordingly.

For any further questions regarding our privacy statement you may contact us via

If you have a complaint about the processing of your personal data by Global Factories, please let us know via this e-mail address. If you cannot reach an agreement with us, you have the right to file a complaint with the privacy regulator, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).


We use cookies for an optimal user display of this website, for personalization of content and ads, to provide social media features and to analyze our site traffic. A cookie is a piece of data from a website that is stored within a web browser that the website can retrieve at a later time. Cookies are used to tell the server that site visitors have returned to a particular website. By agreeing to the cookie policy, you consent to the placement of cookies and the processing of data as stated in our policy. The Global Factories website uses several types of cookies.

  1. Necessary cookies: these cookies help make our website usable by enabling basic functions like page navigation. Certain information must not be provided over and over again. Also, pages load faster if you have visited them before.
  2. Marketing cookies: these are used to track visitors and follow their behavior and interaction with embedded content across different websites. When the marketing category is accepted, any displayed ads are more relevant and engaging for the individual user. The site will also display extra content. If you do not accept the Marketing cookie, some content on the site may not be visible to you.
  3. Tracking cookies: with this we gather anonymous information via Google Analytics how visitors use the website. We process the data for the analysis of website traffic with which we can improve the website, add more relevant content and make it more user-friendly. This data cannot be traced back to an individual.

Your can manage the cookie settings when you visit the site for the first time.

The cookie data is not used by parties other than Global Factories and our social media partners such as LinkedIn and YouTube when accessing our company pages there. The privacy settings can be controlled via your personal social media account.

Apart from this, you can manage and delete cookies yourself via your favorite web browser (such as Microsoft Edge and Google Chrome) or other optimization tools.


The privacy and cookie policies of this website were last amended on 18 August 2023. They may change from time to time. New versions are always published on the site. We therefore advise you to consult this page regularly so that you remain informed of any changes.


No rights can be derived from the content of the Global Factories website. Although we take great care with the content of this site, we cannot always guarantee the accuracy of it. Global Factories cannot be held liable for the content on the site or for its use via other channels.

All rights reserved | Global Factories B.V. 2023

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